Frequently Asked Questions | Inquiries

FAQs & Inquiries

Got questions? We’ve got answers! Check out our Frequently Asked Questions below for everything you need to know about booking with the Madison Trolley—from planning, booking, and more.

Interested in renting the Madison Trolley? Fill out our inquiry form to check availability, and start planning your ride. We’ll get back to you soon with all the details!

More questions? Reach out to [email protected] for help!

Frequently Asked Questions

General Information

  • What types of events can the trolley be rented for? Celebration events, corporate transportation, weddings, family reunions, conventions, group tours, class reunions
  • What is the seating capacity of the trolley? 30
  • Is the trolley wheelchair accessible? No

Booking & Pricing

  • How do I book the trolley for a private event? Send in an inquiry below, and our trolley coordinator will be in touch!
  • How far in advance should I book? At least 2 weeks out; no bookings with less than 14 days notice
  • What are the rental rates, and are there any packages available? Send an inquiry below for your group or event!
  • Is a deposit required to secure a booking? Yes
  • What is your cancellation policy? 30+ days for full refund

Route & Timing

  • Can we choose our own route for the event? Yes!
  • How long can we rent the trolley for? As long as you want! Pricing by the hour with the exception of certain packages
  • Do you offer multiple pickup and drop-off locations? Yes
  • Is there a minimum or maximum rental time? Yes, there is a 1-hour minimum

Amenities & Experience

  • Does the trolley have air conditioning or heating? Yes
  • Are there restrooms on board? No
  • Can we bring food or drinks on the trolley? Yes
  • Is alcohol permitted on board? Yes

Decorations & Personalization

  • Can we decorate the trolley for our event? Yes
  • Are there restrictions on decorations? No profane or obscene language or imagery; otherwise, at trolley coordinator discretion

Rules & Guidelines

  • Are there any age restrictions for passengers? No 
  • Can we bring pets on the trolley? Yes, but you’re are responsible for cleaning and incurred damages 
  • What are the rules for playing music during the ride? Bluetooth hook-up available
  • Is smoking allowed on the trolley? No
  • No fireworks or firearms 

Payment 

  • When is the final payment due? 2 weeks prior to event
  • What forms of payment do you accept? Cash, check, credit card
  • What happens if we need additional time during our rental? Available upon request for extra charge
  • Is gratuity included, or should we tip the driver? Yes, please tip the drivers!

Madison Trolley Inquiry Form

Madison Trolley Request for Information

This form is for information gathering purposes only. Please fill out the form, so we can best prepare for your request.

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I understand these are the current rates & terms.
Please list the date(s) and time(s), including the year, of your rental request(s).
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The Madison Trolley is operated by VMI with all inquiries and bookings through VMI. For inquiries regarding operations and legalities, reach out to us for more information at 812-265-2956.